Mechanics & auto repair in the US · AI course

Service and rego reminders that bring cars back

Draft friendly 'your service is due' messages that turn one-off jobs into regular bookings.

Intermediate10 minWorks with ChatGPT, Claude

What you’ll do

  1. Describe the service worth reminding about.
  2. Ask for a short, non-pushy reminder message.
  3. Reuse it whenever a service or rego is due.
Try this prompt
Write a friendly reminder to a customer that their car's [service / registration check] may be due, offering to book them in. Helpful, not pushy, easy to say yes to.
The payoff: A reminder template you can reuse to keep the workshop busy.

Common questions

Isn't this spammy? I don't want to annoy customers.

A well-timed reminder that a service is genuinely due is useful, not spam. The lesson keeps the message helpful and easy to ignore if they're not ready — nothing pushy.

Will it know when a customer's service is actually due?

No — you give it the detail (e.g. 'this customer's last service was six months ago'). It drafts the message; you decide who to send it to and when.

Can I write reminders for rego checks, not just services?

Yes. You just describe what you're reminding about and the AI drafts accordingly — the prompt example includes rego as well as services.

What if a customer replies wanting to book? Does the AI handle that too?

No — the AI only drafts the reminder. When a customer replies, that's you. The lesson is about getting the message out; everything after that is your usual booking process.

Can I reuse the same reminder template for every customer, or does it need to be personalised each time?

You can reuse one template and just swap the customer name and service type. The lesson shows how to set it up so personalisation takes seconds.

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