Win over new clients before they sit down
A warm welcome message and a couple of smart questions so first-timers feel known and come back.
What you’ll do
- Describe what you'd like to know before a first cut.
- Ask for a warm welcome plus a couple of quick questions.
- Send it when someone books for the first time.
Common questions
What kind of questions should I ask a new client — without making it feel like a form?
Two or three is the sweet spot: what style they usually get, anything the last barber always got wrong, and whether they have a preference on timing. The lesson keeps it conversational so it reads like a message from you, not a survey.
Am I sharing client personal data with the AI tool when I do this?
The welcome message and intake questions are generic templates — there's no client data to share until you've sent the message and they reply. You control what you paste into the AI. Check your chosen tool's privacy settings if you want to go further.
Will new clients actually read and respond to a welcome message?
A short, warm message that says something specific about the shop lands much better than silence. The lesson shows how to keep it brief enough that people actually read it.
Can the welcome message mention specific services — like beard trims or kids' cuts?
Yes. Just paste in what you offer and who you typically serve, and the draft will reflect your shop rather than a generic barbershop. The more specific your input, the more useful the output.
How do I use this without it feeling automated and cold?
The lesson shows how to write in your actual voice — casual, direct, genuine. One good example of how you'd normally text a client is enough for it to match your style.