Appointment reminders and confirmations that cut empty slots
Draft warm confirmation and reminder messages that gently lock in the appointment — so fewer slots sit empty.
What you’ll do
- Describe your appointment type and a typical reminder window.
- Ask for a booking confirmation plus a day-before reminder.
- Review the wording and use it as your standard sequence.
Common questions
Does the AI send the reminders automatically, or do I still control that?
You stay in full control. AI drafts the message wording; you copy it into whatever channel you already use to contact clients — email, text or your booking system — and send it yourself.
Will it mention the client's health condition or treatment details?
No — the lesson keeps these messages purely about the appointment logistics: date, time, and how to confirm or reschedule. You decide whether to add any personal detail yourself before sending.
What do I actually type in to get the draft?
A short description of the appointment type and your usual reminder window — for example, 'physio initial assessment, remind the day before, warm and brief'. The lesson shows you exactly what to include.
Will the message sound like it came from our clinic, not a template?
Yes — paste one example of your own style and tell it your clinic's name, and the draft will match your tone. You review and tweak before it goes out.
Do I need to pay for anything or connect it to Cliniko or any other software?
No payment and no integrations. You use the free tier of ChatGPT or Claude in a normal web browser. The lesson shows you how to paste the draft into your existing workflow.
What if the draft says something I'm not happy with?
You always read it before sending — that's the whole point of the lesson. If anything is off, you edit it or ask AI to try again. Nothing goes to a client without your approval.